At Zupee, we’re committed to making your gaming experience safe, secure, and 100% fair. Our Fairplay Policy is designed to maintain integrity, transparency, and trust across every game on the platform. Here’s how we do it:
1. Transparency
a) Equal Opportunity
We ensure that every player has the same chance to win:
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Uniform game rules for all users
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Strict deadlines for joining tournaments
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No cheating or hacking tolerated
All rules, scoring systems, and gameplay mechanics are shared upfront to guarantee an honest experience.
b) Playing to Win
Before entering any match:
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Know exactly how scoring works
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View prize details and winning amounts
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Understand cancellation rules and mid-game exits
We credit winnings swiftly as per our terms and policies.
2. Trust
a) Verified, Genuine Players
We only allow real, verified users—no bots allowed.
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Identity verification with PAN and bank details
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KYC required for withdrawals
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No Cashgrail employee participation
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AI-driven bot detection systems
b) Payment Safety
Zupee uses:
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Trusted third-party gateways
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3D secure authentication
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No storage of your card or UPI data
Your financial information is safe with us and our authorized providers.
c) Easy Communication
Our Helpdesk ensures:
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Fast query resolution
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Transparent issue tracking
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Support available within app or via [email protected]
3. Responsibility
a) Data Protection
We never misuse your personal data. Your information is:
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Used only for verification
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Encrypted and securely stored
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Never shared unless required by law or for compliance
b) Responsible Gaming
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Only users 18+ can play
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Restricted states are blocked from access
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Multiple tournament participation is not allowed
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Read our full Responsible Gaming Policy
c) Legal Compliance
Our games are skill-based and legally compliant. We follow all relevant Indian laws and operate with full transparency.
4. RNG Certified Gameplay
We use a Random Number Generator (RNG) tested and certified by iTech Labs.
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Guarantees random, unpredictable outcomes
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Ensures fair dice rolls and in-game movements
5. Anti-Collusion & Fraud Prevention
We continuously monitor gameplay to detect:
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Duplicate accounts
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Collusion between players
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Bots or unfair activity
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Financial manipulation
Actions we may take:
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Account suspension
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Withdrawal restrictions
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Legal action for fraud
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Permanent ban for repeated offenses
If you suspect cheating or collusion, report it immediately at [email protected]
We’re Always Watching – For Fairplay.
Zupee reserves the right to:
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Suspend suspicious accounts
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Lock funds for fraudulent users
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Implement fraud prevention filters
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Cooperate with regulators for legal compliance
Fairplay isn’t just a promise—it’s the foundation of everything we do at Zupee.